January 24-27
Karnes EC is monitoring winter weather across South Texas. Our crews and staff are ready to respond if there are outages across our service area. As a reminder, always stay away from downed power lines, as they may be energized. In the event of large or extended power outages, we will post updates on our website and Facebook page.
ERCOT Weather Watch in Effect
The Electricity Reliability Council of Texas (ERCOT) has issued a Texas Advisory and Notification System (TXANS) Weather Watch effective Saturday, January 24, through Tuesday, January 27.
While ERCOT forecasts higher electrical demand due to the cold, grid conditions are currently expected to be normal. A Weather Watch serves as an advance notification to inform the public that significant weather may impact the region.
Members can report an outage by logging in to their SmartHub account or by contacting our office at 888-807-3952.
For Outage notifications:
>>Live Outage Map: KEC Outage Map.
>>SmartHub Notifications: Receive real time SMS or email alerts. To sign up, log in to SmartHub, got to More > Manage Notifications > On Demand > Emergency Notifications and verify your phone number and email.
Please do not email or send messages through Facebook to report outages. In order to be logged in our outage reporting system and properly tracked by crews, outages must be reported by the methods above. This helps crews identify the cause and scale of the outage and aids them in the restoration process.
If a member is depending on an electrically operated health aid, the member can sign up for the Karnes Medical Critical Care Registry. To sign up for the registry, a member must complete a form located on our website. Please note the form does require the member’s physician to sign and submit the form. Critical Care designation does not guarantee continuous electric power. If electricity is a necessity to sustain life, you must make other arrangements for onsite back-up capabilities or other alternatives in the event of power loss. We strongly urge you to develop an emergency plan in case of a sustained power outage.
Before installing a generator that connects to your home’s electric circuits, be aware that it is a violation of electric code to connect a generator without a generator transfer switch automatic-interrupt device. Precautions are critical when using a back-up power source. Protect yourself and your family with these important tips:Settings ?
-Read the manufacturer’s safety and operating instructions before use. Follow the instructions for proper grounding carefully, and never plug the generator into a wall outlet.
-Operate your generator a minimum of 25 feet from your home, and never indoors or near windows, vents, or doors. Be sure to consider the distance from your neighbors as well.
-Exposure to generator exhaust can cause carbon monoxide poisoning. Install carbon monoxide alarms and check that they are functioning correctly before using your generator.
-Always allow the generator to cool down completely before you refuel, and never try to refuel while it is running.
Click on the links for more helpful tips:
Safety and Energy Tips
Power Outage Pantry
Be prepared before a Storm Strikes
Preparing for Storms
Avoiding Downed Lines
Space heater safety
Did You Know?
Outage Information

Outage Information
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